Every wheelchair accessible vehicle (WAV) uses two separate systems, and both are needed on every journey:
- Four securing straps hold the wheelchair to the vehicle floor: two at the front, two at the back.
- A three-point seatbelt (lap and diagonal) holds the passenger in the chair. It’s like a normal seatbelt, just longer.
The straps are bolted through to the vehicle’s structure, adjustable to fit different chairs, and checked as part of the MOT.
Types of strap
| Type | How it works |
|---|---|
| Manual | Pull each strap out to length, attach it, then tighten with a ratchet or let it self-lock |
| Electric front straps | Flick a switch to release the front straps, attach them at the ramp, switch off, then push the chair in; they lock as it moves forward |
Fastenings vary too: seatbelt-style buckles, heavy-duty hooks or carabiners. They all do the same job.
How to secure a wheelchair, step by step
- Position the chair facing forward, centred in the space.
- Attach the front straps to solid points on the chair’s frame.
- Push or winch the chair in to its travelling position.
- Attach the rear straps to the frame and tighten until the chair doesn’t move.
- Apply the wheelchair’s brakes. If it’s a powerchair, switch it off.
- Fit the passenger’s seatbelt: lap belt low across the hips, diagonal across the chest and shoulder, against the body, not over the armrests or wheels.
- Check everything once more before you drive off.
Safety tips
- Fix straps to the frame, most wheelchairs indicate where to attach these straps but must never attach to wheels, footrests, armrests or push handles – these can break away in a crash.
- Check your wheelchair is approved for travel. Many chairs are crash-tested and have marked tie-down points. If you’re unsure, ask the chair’s manufacturer.
- Use the head restraint, if your vehicle has one, set behind the passenger’s head or you can but an universal head rest.
- Never travel with an unsecured chair or passenger, even for a short trip.
Looking after your straps
- Check the webbing regularly for fraying, cuts or stiffness.
- Vacuum or brush out the strap housings and floor tracks. Wheelchairs bring in grit and stones.
- A light spray of lubricant on the metal mechanisms only (not the webbing) keeps them moving and stops rust.
- If a strap is damaged or doesn’t lock, stop using it and get it replaced. Only use certified replacement straps.
We’ll show you how
When you collect or take delivery of a WAV from us, we demonstrate the restraints until you’re confident. If you have questions later, or a strap needs replacing, call 0333 200 8593 and we’ll help.
Related: Wheelchair accessible cars guide · Lowered-floor WAVs
